Privacy Policy
Effective Date: 20 January 2024
nashi (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with Singapore's Personal Data Protection Act (PDPA).
1. Collection of Personal Data
We may collect personal data from you when you:
- Register for our services
- Use our Tap to Phone payment solution
- Contact us for inquiries or support
- Subscribe to our newsletter or updates
- Engage with us on social media or marketing campaigns
The types of personal data we may collect include:
- Full name
- Contact details (email, phone number, address)
- Payment information
- Business details
- Device and usage information
2. Purpose of Collection
We collect personal data for the following purposes:
- To provide and maintain our services
- To process payments securely
- To comply with legal and regulatory requirements
- To improve our services and user experience
- To communicate with you regarding updates, offers, and promotions
3. Disclosure and Transfer of Personal Data
We may disclose your personal data to:
- Third-party service providers for payment processing, data storage, and analytics
- Regulatory bodies, where required by law
- Business partners for joint promotions (with your consent)
In the event of international data transfers, we will ensure appropriate safeguards are in place to protect your data.
4. Consent and Withdrawal
By using our services, you consent to the collection and processing of your personal data. You may withdraw your consent at any time by contacting us at hello@nashiapp.com. Please note that withdrawal of consent may affect our ability to provide services to you.
5. Access and Correction of Personal Data
You have the right to:
- Request access to your personal data
- Correct or update any inaccurate data
To exercise these rights, please contact us at hello@nashiapp.com
6. Protection of Personal Data
We implement reasonable security measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure data storage.
7. Retention of Personal Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at hello@nashiapp.com
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.
Thank you for trusting nashi with your personal data.